Privacy Policy
Effective Date: July 1, 2025
This Privacy Policy describes how Path of Love and Resilience ("we," "us," or "our") collects, uses, and protects information when you visit our website at pathofloveandresilience.com (the "Website").
Important Distinction: Website vs. Clinical Services
This privacy policy covers only our website usage. If you become a therapy client, separate privacy practices apply as outlined in our informed consent documents and intake paperwork, which include HIPAA protections and clinical confidentiality standards.
1. Information We Collect
Information You Provide to Us
When you use our contact forms or submit information through our website, we collect the data you choose to provide, such as:
Name
Email address
Phone number
Message content
Any other information you voluntarily submit
Information Automatically Collected
This website automatically collects technical information when you visit, including:
Analytics Data:
Information about your browser, network, and device
Web pages you visited prior to coming to this website
Your IP address
Details about your use of this website, including clicks, internal links, pages visited, scrolling, searches, and timestamps
Cookies and Similar Technologies: This website uses cookies and similar technologies, which are small files that download to your device when you visit our website.
Necessary Cookies: Always used to allow Squarespace, our hosting platform, to securely serve this website to you
Analytics Cookies: Used only when you acknowledge our cookie banner to view site traffic, activity, and other data
For more information about cookies used on this site, visit Squarespace's cookie information page.
Font Services: This website uses Google Fonts and Adobe Fonts to display text. These services may receive information about your browser, network, device, IP address, and the pages you're viewing to properly display fonts.
2. How We Use Your Information
We use the information we collect to:
Respond to your inquiries and contact form submissions
Improve our website experience and functionality
Analyze website traffic and usage patterns
Send marketing emails (only if you subscribe, with easy unsubscribe options)
We do not sell, trade, or share your personal information with third parties for their marketing purposes.
3. Information Sharing
We share information only as necessary to operate our website:
Squarespace: Our website hosting and analytics provider receives the data described above to provide website services and platform security.
Email Marketing: If you subscribe to our newsletter, we share your contact information with Squarespace (our email marketing provider) to send emails on our behalf. You can unsubscribe at any time using the link at the bottom of emails.
Legal Requirements: We may disclose information if required by law or to protect our rights and safety.
4. Data Security and Retention
Security Measures: We implement appropriate security measures to protect your information, including:
SSL encryption (https) for secure data transmission
Secure hosting through Squarespace's protected servers
Industry-standard security practices
Data Retention:
Contact form submissions are retained until deleted
Analytics data is typically retained for 26 months
Marketing email data is retained until you unsubscribe
Technical data retention follows standard web hosting practices
5. Your Rights and Choices
You have the right to:
Access information we have collected about you
Correct any inaccurate personal information
Delete your personal information from our systems
Unsubscribe from marketing emails at any time
Manage cookies through your browser settings
To exercise these rights, contact us at support@pathofloveandresilience.com.
6. Third-Party Services
This website uses the following third-party services that may collect information:
Squarespace (hosting and analytics)
Google Fonts (font display)
Adobe Fonts (font display)
Each service has its own privacy policy governing their data practices.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
8. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us at:
Path of Love and Resilience LLC
support@pathofloveandresilience.com
(608) 535-6285
3330 University Avenue, Suite 208, Madison, WI 53705
This website is not intended for mental health emergencies. If you are experiencing a crisis, please call 911 or contact the 988 Suicide & Crisis Lifeline.